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07-23-2017, 04:49 PM #1
High Pointe convection microwave dead
Warmed up some food for a few minutes, took it out and shut door. Turned around to put another plate in and microwave completely dead. Model is EC942K9E by High Pointe. Has been used full time since 11-1-16.
No tripped breakers, everything else is working fine, measured 119v at the microwave outlet.
Anyone else expierienced something similar? I plan on calling GD tomorrow.
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2023 Ford F-450
SOLD - 2021 Reflection 311BHS
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07-23-2017, 09:30 PM #2
Yep, sounds like it's dead. According to the manual, there is no reset button hidden on the unit.
Jim
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07-24-2017, 08:22 AM #3
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There is probably an inline fuse for the power supply. The cover has to come off
2018 Freedom Elite 24FE, 2 Yorkies, and my wife MARILYN, HAM call K0LCB. Traveling around this great country, making friends and seeing lot of beautiful and interesting places
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07-24-2017, 01:11 PM #4
I agree, however, while its still under warranty ill give that route an attempt before taking it apart.
Spoke to GD and they wouldnt do anything on this without going through a dealer. Ive been hit or miss with GD on this reaponse depending on the issue. I submitted all the info to a local GD dealer and will see what kind of response i get back from GD.
Sent from my SM-G920V using Tapatalk2023 Momentum 398M-R
2023 Ford F-450
SOLD - 2021 Reflection 311BHS
SOLD - 2017 Momentum 399TH
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08-03-2017, 05:03 PM #5
Update: GD replaced the microwave under warranty. I thought it would happen a little faster, but the new one was delivered to a local dealer today. After i installed the new one and plugged it in everything seems normal again.
Sent from my SM-G920V using Tapatalk2023 Momentum 398M-R
2023 Ford F-450
SOLD - 2021 Reflection 311BHS
SOLD - 2017 Momentum 399TH
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11-13-2017, 09:38 AM #6
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My Furrion microwave/convection died after 8 months use..didn't even bother calling GD,called Furrion and they are shipping out a new unit ...obviously they know these things are Chinese junk,and so does GD.
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11-13-2017, 09:42 AM #72023 Momentum 398M-R
2023 Ford F-450
SOLD - 2021 Reflection 311BHS
SOLD - 2017 Momentum 399TH
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