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Thread: Survey Results Summary.
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01-11-2018, 05:27 PM #1
Survey Results Summary.
Hello Everyone,
I wanted to give you the summary results of the survey. Thank you again for all of the responses. I will need to summarize the comments, and take the "nuggets" of information. I'll put that together and post that as well.
Q1: The Grand Design Owners Forum is responsive and fast.
I agree with this statement70.4% I neither agree with nor disagree with this statement28.5% I disagree with this statement .96%
Q2: The Grand Design Owners Forum is reliable.
I agree with this statement 78.1% I neither agree nor disagree with this statement 21.2% I disagree with this statement .74%
Q3: I like the looks of the Grand Design Owners Forum.
I agree with this statement 68.82% I neither agree nor disagree with this statement 27.6% I disagree with this statement 3.65%
Q4: I like the logo of the Grand Design Owners Forum.
I agree with this statement 64.34% I neither agree nor disagree with this statement 34.92% I disagree with this statement .82%
Q5: The Forum software is easy to use: 77 out of 100.
Q6: The moderators are effective in keeping the site orderly.
I agree with this statement 79.39 I neither agree nor disagree with this statement 19.64 I disagree with this statement .96%
Q7: The features I would like to add are:
This needs to be broken down further since I didn't have it set for multiple choices. The highest was Manufacturer Articles at 40% followed by Chat at 16% But there are lots of comments indicating that people wanted multiple things. More to come.
Q8: The search feature works well.
I agree with this statement 50.26% I neither agree nor disagree with this statement 41.03% I disagree with this statement 8.71%
Q9: I understand and agree with the paid membership concept.
I agree with the concept 44.02% I disagree with the concept, and believe the site should be free 31.39% I understand the concept, but believe there should be a free option with advertisements 24.59%
Q10: Please add comments here:
This will need to be rolled up. I will work on this shortly and post it here.
Let me know if you have any questions.
Thanks
ChrisChris Tretta
Albuquerque, NM
2013 Ram 3500 Megacab 4x4 6.7L Cummins
2019 Grand Design 385GK
2014 Grand Design 369RL - Sold
Class A CDL, Doubles/Triples, Hazmat and Tanker endorsements
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01-11-2018, 06:42 PM #2This is the Features that I would like to add summary:
Manufacturer Articles 516 Chat 214 Industry Articles 186 Monthly, Weekly Daily digest 140 Free access 90 Better Search 10 Free Picture access 7 Recalls sent to emails 4 Things we already have 4 Classifieds, Technical Support/Q&A, Provide GD Feedback, DIY/How To section Repair and Maintenance 4 GD posts about new models/pressers/improvements for older models 3 Improved Navigation 2 Return to current forum at bottom and top. Easier Picture Posting 2 Like button 2 See new posts in sub forums. 2 TSBs 1 Maintenance and troubleshooting 1 Active/New Posts 1 Confusion about who runs forum 1 What posts have read 1 Reliability/Quality data. 1 research prior articles and comments 1 Interior Modifications with pics 1 Simplify 1 Non Tapatalk Mobile 1 Move technical talks to non model 1 New Owner FAQ 1 First new post in a thread 1 Videos 1 Most popular topics 1 Safety and Emergency 1 Sponsor section for commonly needed/used items. Could pay for forum. 1 More history for referring back to something read. 1 Aftermarket Parts/Vendors/Group buys 1 Different Payment Options 1 Emergency or Urgent 1 Chris Tretta
Albuquerque, NM
2013 Ram 3500 Megacab 4x4 6.7L Cummins
2019 Grand Design 385GK
2014 Grand Design 369RL - Sold
Class A CDL, Doubles/Triples, Hazmat and Tanker endorsements
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01-11-2018, 07:58 PM #3
- Join Date
- Aug 2017
- Posts
- 627
- Mentioned
- 10 Post(s)
- Tagged
- 0 Thread(s)
My very personal opinion here and hope not to offend any one. If $10 / year is too much to pay for such a great resource, maybe buying a $50,000 - $100,000 RV isn't for you.
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01-11-2018, 09:12 PM #4
x2
The return on the $12 is priceless if you ask me. Almost like live customer service without calling anyone.
Sent from my SM-G950U using Tapatalk2023 Momentum 398M-R
2023 Ford F-450
SOLD - 2021 Reflection 311BHS
SOLD - 2017 Momentum 399TH
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01-11-2018, 09:29 PM #5
The comments section feedback is a bit "unruly" in that it doesn't fit any specific categories. I will mention that there is great feedback, and some really unique ideas that I will be pursuing. I will make the cleaned up version (no names, emails, or phone numbers) available as a PDF if you want to download it and read it. The big themes overall is that the search function needs much work. That the organization of the site could use to be re-worked now that we have many models in the Grand Design family. That the site is not "easy" to navigate - we'll make the determination how we resolve that. More information from Grand Design, in different forms, was also heavily reflected. There is marketing that needs to be done on my part to let users know that this forum is not tied to Grand Design, that we are two separate entities, and that they do not pay for the site.
Thanks
ChrisChris Tretta
Albuquerque, NM
2013 Ram 3500 Megacab 4x4 6.7L Cummins
2019 Grand Design 385GK
2014 Grand Design 369RL - Sold
Class A CDL, Doubles/Triples, Hazmat and Tanker endorsements
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01-12-2018, 05:24 AM #6
- Join Date
- Oct 2016
- Location
- A rolling stone....we're in Tucson, Az. now.
- Posts
- 1,537
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- 10 Post(s)
- Tagged
- 0 Thread(s)
Chris.....just my humble opinion but.......it's a great forum to begin with. And, you continue to keep this forum on the top shelf. We appreciate it. Kudos for a job well done!
SOLD my 2017 Momentum 376TH being pulled by a 2014 Ford F-350 Lariat, FX-4, Crew Cab, Longbed, Dually. Not pulling the 5er, catch me on my 2013 CVO Harley Ultra Classic.
Map = states that we've stayed at least one night in our RV.
http://visitedstatesmap.com/image/AR...TNTXUTWYsm.jpg
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01-12-2018, 06:25 AM #7
- Join Date
- Jan 2014
- Location
- Northfield Center, Ohio
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- 505
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To me, one of the most valuable concepts is that I can throw a question out there and get responses without them being controlled by a manufacturing entity. I have learned much more from this forum than anywhere else.
Gordo Fuchs
Northfield, Ohio 44067
2015 305RE Moryde I/S, Electric/hydraulic disc brakes
2008 Dodge Ram 3500 Cummins
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01-12-2018, 06:48 AM #8
- Join Date
- Apr 2017
- Location
- Cary, NC
- Posts
- 138
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01-12-2018, 07:04 AM #9
- Join Date
- Apr 2017
- Location
- Western NY
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Each person who posts on this forum has taught me something. The education has been invaluable and allows me to keep my Solitude serviced well.
As we all know, there are numerous systems that have to work together to keep an rv up and running. It seems someone on this site has always tackled a problem and posted their experience. It's generally very civil discourse, and I appreciate that as well. It's well worth the $1 per month.
Thank you Chris for bringing it all together.Tim & Lynn
Western NY
2017 Solitude 310GK
2022 Chevy LTZ 2500HD 6.6L Turbo Diesel
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01-12-2018, 07:19 AM #10
- Join Date
- Oct 2016
- Location
- A rolling stone....we're in Tucson, Az. now.
- Posts
- 1,537
- Mentioned
- 10 Post(s)
- Tagged
- 0 Thread(s)
I'm curious.....what forums would those be? Or better yet, what is the quality of those forums and the information gleaned from those other forums?
It all costs $$ for a forum like this and to maintain it, aside from all the hours put in to it. Considering the quality of this forum and the information, I'm with the large majority here......it's well worth it to me.SOLD my 2017 Momentum 376TH being pulled by a 2014 Ford F-350 Lariat, FX-4, Crew Cab, Longbed, Dually. Not pulling the 5er, catch me on my 2013 CVO Harley Ultra Classic.
Map = states that we've stayed at least one night in our RV.
http://visitedstatesmap.com/image/AR...TNTXUTWYsm.jpg
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