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Thread: No hot water

  1. #11
    Site Sponsor Jerryr's Avatar
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    Quote Originally Posted by orbiker View Post
    If you give the bill to Grand Design, they probably will pay it.

    I went through this back last March. A bad board on my Atwood/Dometic water heater. I called them and filed a warranty claim.

    Dometic Customer Service (800) 366-3842

    They requested VIN number, copy of my sales contract to confirm warranty and a copy of my Board purchased on Amazon.

    They sent me a check to cover the invoice from Amazon and covered the cost to ship the bad board back to them.

    Here’s part of the letter they sent me with instructions.

    Last edited by Jerryr; 02-06-2019 at 10:04 PM.
    Jerry & Linda
    Emma & Abby our Mini Golden Doodles & JR our Amazon Parrot
    2017 Reflection 337RLS, Build Date 01/2017, Titan Disk Brakes, Goodyear G614s 235/85/16 G Rated tires
    2022 F-450 King Ranch Ultimate, 4,868 lb Payload, Bedrug Bedliner, Andersen Ultimate II Aluminum 5th wheel hitch
    http://visitedstatesmap.com/image/FLGANCSCsm.jpg

  2. #12
    Long Hauler howson's Avatar
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    Dec 2017
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    Quote Originally Posted by chemist308 View Post
    Yep. I’m on my third water heater board. Last repair guy told me that Dometic had a problem with Chinese boards and had switched suppliers. I’ve also hear people switch to something called a Dinosaur Board. No idea what that is.
    Lots of references to the Dinosaur circuit board in older threads. Do a quick search and you'll find them!

    https://www.dinosaurelectronics.com/
    2017 Ford F-350 DRW 6.7L Platinum
    2019 315RLTS (purchased 16 Jul 18 from Campers Inn RV in Byron, GA)

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