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Thread: GD customer service
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06-11-2018, 04:30 AM #21
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Grand Design customer service in my opinion has been VERY GOOD. Any issue I have reported has been addressed at no cost to me. They always responded to my emails or phone calls. Would buy another Grand Design in a heart beat.
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06-11-2018, 11:34 AM #22
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CHunker
So sorry your customer service experience with our team has not been what you expected. From reading the replies o this post looks like there were some questions answered. However, if your question has not been 100% answered, please send me a private message with your direct contact info and I would be happy to pas it on to someone for assistance.
Emily
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06-11-2018, 11:36 AM #23
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06-11-2018, 01:02 PM #24
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I've called and have had stellar customer service including reimbursement.
I have no complaints at this time concerning their customer service. I'd advise calling.2019 Momentum 395
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