Emergency Road Service

**Joetar** · 06-14-2018, 01:06 PM

I have a 5th Wheel (Solitude 310GK - 2017) and am wondering what is the best road service to buy for this vehicle? I have updated my AAA servce to "premium" which covers RV's but am wondering if there is a better service. From looking at online reviews it appears that there is a lot of criticism when it comes to service from various carriers especially in rural areas. Any ideas? Thanks. JT

**Second Chance** · 06-14-2018, 03:14 PM

All of our insurance policies are with USAA. We already had roadside assistance on the truck and car, so we just added that coverage for the fifth wheel. They have been very good to us. We're also looking into FMCA as they have a very good reputation and they've added towables to their membership criteria.

Rob

**steve gravelle** · 06-14-2018, 03:18 PM

Good Sam has a fire sale on the internet $79.95, but it is Good Sam.

**arhayes** · 06-14-2018, 08:15 PM

We also have USAA, but since they don't cover full timers insurance, we used good Sam for the rig. Used it once and they performed great.

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**Second Chance** · 06-14-2018, 08:24 PM

Originally Posted by arhayes

We also have USAA, but since they don't cover full timers insurance, we used good Sam for the rig. Used it once and they performed great.

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I think we've had this discussion in another thread, Alan. We are full-timers. USAA knows it and covers everything: car, truck, fifth wheel, personal effects, the stuff in storage, etc.

Rob

**powerscol** · 06-14-2018, 08:32 PM

My State Farm policy on my truck covers the trailer. I also have separate trailer insurance, but roadside (towing) is covered under the truck.

**arhayes** · 06-14-2018, 09:20 PM

Originally Posted by Second Chance

I think we've had this discussion in another thread, Alan. We are full-timers. USAA knows it and covers everything: car, truck, fifth wheel, personal effects, the stuff in storage, etc.

Rob

Maybe need to recheck with them. When I retired in '14 and was going full-time, they told me at that time that they do not cover full-time living. I'll check again as I've been with them for 45 years now. Thanks.

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**Second Chance** · 06-15-2018, 06:57 AM

Originally Posted by arhayes

Maybe need to recheck with them. When I retired in '14 and was going full-time, they told me at that time that they do not cover full-time living. I'll check again as I've been with them for 45 years now. Thanks.

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I took your advice, Alan, and just spent about 20 minutes on the phone with USAA. The agent searched for a recent internal document and consulted her superiors. Bottom line: we are OK. She said full-time coverage is dependent on your state of domicile and the type of RV owned. In all cases, motorhomes are shunted to Progressive (unless you choose another company). Towables are insurable for full-time for Texas residents. She said that, for example, this would not be permitted in Florida and some other states but, as Texans, we are OK. She made notes in our USAA record of this conversation, the internal document number, and the supervisor with whom she consulted.

Out of curiosity, where are you domiciled?

Rob

**arhayes** · 06-15-2018, 08:41 AM

Originally Posted by Second Chance

I took your advice, Alan, and just spent about 20 minutes on the phone with USAA. The agent searched for a recent internal document and consulted her superiors. Bottom line: we are OK. She said full-time coverage is dependent on your state of domicile and the type of RV owned. In all cases, motorhomes are shunted to Progressive (unless you choose another company). Towables are insurable for full-time for Texas residents. She said that, for example, this would not be permitted in Florida and some other states but, as Texans, we are OK. She made notes in our USAA record of this conversation, the internal document number, and the supervisor with whom she consulted.

Out of curiosity, where are you domiciled?

Rob

Texas. We use Escapees as our residence address. Plus, we were Texans before we became full-timers. But, as I said, I'd contacted them in '14 and never checked again. Based on your conversation I'll contact them again. Every automobile I've owned since 1973 has been covered by them. Appreciate you pursuing it!

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**D2Reid** · 06-15-2018, 09:10 AM

I buy the Good Sam Platinum. I have had my 5th wheel towed three times. They paid the bill all 3 times. Of course each time was an adventure. My biggest complaint is that they are very slow. My second complaint is the people you talk with do not know RV's. My third complaint is that you have to have phone coverage for it to work. Another adventure.

The first question they ask is "are you in a safe location?". Then one time I answered no they had highway patrol there in about 15 minutes, but I had already called 911 so maybe it wasn't Good Sam.

The time we didn't have cell phone coverage we had to drive back to town to make the call, but service was bad, kept dropping. There was much confusion about who was going to do the tow (very rural, only one tow company had the equipment), and the location was really out there. As it turned out the tow company went and got the 5th wheel before Good Sam had "authorized" the tow, Good Sam said they wouldn't pay the bill, but I could submit a claim and they might pay it, I did, they paid, all's good.

I know most folks would get frustrated with this level of service. So why do I keep them? They have ultimately provided the service each time we needed it. Each time it was in a very rural part of the country with extremely limited road service capability. Very poor if any communication capability. I am not sure anyone could have done any better.

I also buy the Good Sam Travel Assist program. I do this for my wife, she cannot manage the RV by herself. No backing up capability. So if I should meet an unexpected demise this program will provide my widow a service to get the Momentum to anyplace she wants it to go.