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Thread: Please help!

  1. #1
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    Please help!

    I'm at the camp ground wanting to camp but I can't get my slides out. My rig barely levelled by manual mode. Auto level didn't have enough juice. It seems to be running the system off of the battery even though it's plugged in. I think that's been the source of all my leveling woes. Do I have something turned off? Now I have to charge my battery from the plug in and try it again. Every time I work the slides or leveling system the battery goes down to like 11.5v. After the generator or shore power charges it then I can level or use slides. Maybe low fluid but it's brand new or just no juice which seems more likely.

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  2. #2
    Seasoned Camper tedzz9's Avatar
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    Is the battery switch on?
    2017 Solitude 384GK
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  3. #3
    Paid my dues 😁 FT4NOW's Avatar
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    Have you checked to make sure the converter breaker isn't tripped? It's on the panel under your pantry. Also, have you ensured the 12v disconnect in the basement is in the on position? Another option is to hook your 7pin cable to the truck with it running and get 12v power that way.

    Edit, could be an issue with the converter if your only showing 11.5v on shore power or generator. Don't forget to make sure generator output breakers are shut, they are under the generator cover plate.

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  4. #4
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    Quote Originally Posted by tedzz9 View Post
    Is the battery switch on?
    Sure didn't. Where is it?

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  5. #5
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    Quote Originally Posted by FT4NOW View Post
    Have you checked to make sure the converter breaker isn't tripped? It's on the panel under your pantry. Also, have you ensured the 12v disconnect in the basement is in the on position? Another option is to hook your 7pin cable to the truck with it running and get 12v power that way.

    Edit, could be an issue with the converter if your only showing 11.5v on shore power or generator. Don't forget to make sure generator output breakers are shut, they are under the generator cover plate.

    Sent from my SM-G950U using Tapatalk
    The 12v disconnect is on. What does it look like when generator output breakers are shut? The generator does charge the battery slowly. The plug in power does not seem to and shouldn't the slides and level just operate off the plug in power?

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  6. #6
    Paid my dues 😁 FT4NOW's Avatar
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    The generator has breakers on the front that look similar to your circuit box breakers. The generator doesn't charge the battery, it powers the AC side of the converter and the converter charges the battery. If the main disconnect is on and your on shore power, it sounds like a converter issue. I would try hooking the truck up to the camper (power cord only) and see if your voltage increases.

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  7. #7
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    That's odd. It did seem to help the whole system when the truck was hooked up last time. I think it might be a converter issue as well.

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  8. #8
    Paid my dues 😁 FT4NOW's Avatar
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    If you can hook the truck up and get the slides out, you can sleep and troubleshoot in the morning. The converter is behind the false wall in the basement, but you can prob do some testing at the battery with a meter to verify converter output. Maybe you should double check the converter breaker and the position of the 12v disconnect switch to be on the safe side.

    Sent from my SM-G950U using Tapatalk
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    SOLD - 2021 Reflection 311BHS
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  9. #9
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    Thank you guys so much. You're lifesavers.

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  10. #10
    Paid my dues 😁 FT4NOW's Avatar
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    Glad to help

    Sent from my SM-G950U using Tapatalk
    2023 Momentum 398M-R
    2023 Ford F-450

    SOLD - 2021 Reflection 311BHS
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