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12-11-2018, 07:38 PM #1
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- Dec 2018
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- Guelph, Ontario, Canada
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No Forum Access from GDRV4Life Website
Hi All:
I just noticed that I can no longer access the Grand Design Owner forum from the "Owners Resources" tab on the GDRV4Life website. Am I missing something? I now have to access it via the Grand Design Owner website. It was so much more convenient having it part of the GDRV4Life website. I always started in the forum and then worked my way through the GDRV4Life website to see what's new. Explanations????"Every Day Is A Good Day"
Marco
Guelph, Ontario, Canada
2019 Imagine XLS 21 BHE
2017 Nissan NV3500 Van 5.6L V8 and decked out to tow.
[SIGPIC][/SIGPIC]
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12-11-2018, 08:14 PM #2
Maybe something to do with this forum now belonging to RV Life Network?
https://www.mygrandrv.com/fo...g-announcement!
2017 Reflection 26RL "Mili"
2016 Ford F250 Extended Cab Gas Engine "Buck" (the truck)
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12-12-2018, 05:10 AM #3
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- Dec 2018
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- Guelph, Ontario, Canada
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12-12-2018, 07:17 AM #4
- Join Date
- Nov 2013
- Location
- Sitting in the sun! FL for along while
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I wonder if this means GD will no longer participate here?
Marcy & Gary
2014 Grand Design - Reflection 303RLS
2022 GMC 3500 Denali Duramax Longbed SRW
2015 GMC Denali 3500 - Retired
2003 F350 - retired
Michigan
We're in trouble now, the dog are bloggin'!
https://3dogsandatrailer.wordpress.com/
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12-12-2018, 08:03 AM #5
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12-12-2018, 10:07 AM #6
- Join Date
- Dec 2018
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- Guelph, Ontario, Canada
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12-12-2018, 08:01 AM #7
I've contacted Emily @EStahley to get to understand what's going on. Hopefully, she'll respond here.
Jim
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01-02-2019, 10:20 AM #8
- Join Date
- Jun 2014
- Location
- South Dakota
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01-03-2019, 09:15 AM #9
Dan - Emily is still out of the office, but responded to me this morning. Her response written in confidence to me, so I will not direct quote her. But here are the salient points:
GDRV is examining it's social media footprint and wants to make sure that owners understand that there are forums and social media sites which are not officially owned or endorsed by them. One of the ways they do that is by removing links from their official sites to unofficial sites such as our forum.
It's my guess that their corporate attorneys are involved. And I'm not surprised that the link was broken. Emily did state that for the time being, they will continue to monitor and respond when an owner has an issue. But in my opinion, an owner would be much better served by contacting GD customer support directly vs. trying to get a response in a forum.
Jim
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01-03-2019, 10:58 AM #10
- Join Date
- Jun 2014
- Location
- South Dakota
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Thank you, much Jim......appreciate the update. As one of my lodging investment partners often mentioned when we were discussing higher level issues, I suspect (as you stated) that all this is "above Emily's pay grade" and various leaders are quite involved.
With all that this forum and group of wonderful folks have done to support GDRV and their phenomenal growth I hope they carefully consider this forum's significant past and current contributions to their success and the obvious impact going forward.
There have been many wonderful relationships built between GDRV folks and we owners and other stakeholders. It may be fair to say that this is highly unusual in the RV industry and the mutual support of forum has had very much to do with this. I sure hope this continues........and even gets better.
DanDan & Carol
2014 303RLS Reflection #185 (10/2013 build)
2012 Silverado LTZ Crew Duramax 2500HD
2700/16K Pullrite Superglide
Industry Looking for Lithium...
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