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  1. #1
    Seasoned Camper
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    Jensen remote is dead

    It appears after two trips my remote for the Jensen audio and DVD player is dead. Battery change made no difference.
    Does any one know the model number? I see a couple of different ones.

    Sent from my SAMSUNG-SM-G930A using Tapatalk
    2022 Imagine 3250
    2021 f250 fx4 7.3
    2016 Harley Ultra Limited
    1971 F100 Flareside (project)

  2. #2
    Rolling Along LV Naturist's Avatar
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    I can't answer your question about the model number, but wanted to share a bit of info. Jensen does have an app for your phone that acts as a remote. You can download it for free at the Google Play Store (android). At least it might get you going for now...

    John
    2018 Silverado LTZ 3500HD CC LB 4X4 DRW Duramax/Allison
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    MSgt, USAF (Ret)
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  3. #3
    Seasoned Camper
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    GD reached out to me via email to see if their team had contacted me regarding a support ticket I placed for the remote. Their support team had not contacted me. Contacted my dealer, they suggested I might need to bring the travel trailer in for this. I told them that was ludicrous as the remote is not paired to a specific Jensen JWM40 head unit. They said later, I might be able to just bring it to their dealership and their technicians will see what's up and then put in a ticket.
    Went ahead and contacted the Jensen people (ASA electronics) to see if they can help or at least specify the correct model of remote for the unit. There is no model numbers on the one provided.
    Their app does not specify the JWM40 as being supported.
    2022 Imagine 3250
    2021 f250 fx4 7.3
    2016 Harley Ultra Limited
    1971 F100 Flareside (project)

  4. #4
    Seasoned Camper
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    GD sent me a replacement for my remote this week. Seems to work. Turns the system on and off and adjusts volume. Odd thing, so does my old one now. Can't do a full test as I don't have shore power where my RV is stored. Just using the 12v capabilities.. In any event, I am keeping the new one and shipping back the old unit in the rather large box full of bubble wrap they provided.
    2022 Imagine 3250
    2021 f250 fx4 7.3
    2016 Harley Ultra Limited
    1971 F100 Flareside (project)

  5. #5
    Left The Driveway
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    I found this thread after searching for why my Jenson JWM41 remote stopped working. After confirming the battery in the remote was good, I simply did a reset of the radio and it started working again. Just thought I'd share.

  6. #6
    New Member
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    Quote Originally Posted by jctx2020 View Post
    I found this thread after searching for why my Jenson JWM41 remote stopped working. After confirming the battery in the remote was good, I simply did a reset of the radio and it started working again. Just thought I'd share.
    Yes, this did the job. Thanks for sharing, and great timing!

    I could see the remote transmitter light blink red, so I knew it was working (or trying to).

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