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10-28-2015, 10:41 PM #1
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- Oct 2015
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Took our new 308 bhts for our shakedown run, couple issues
Well we love our new trailer, however i have had a couple issues.
4 leaks at the docking staion, all loose fitings that i fixed
Shower glass door bottom wasnt sealed correctly so it leaks water out (not fixed yet)
Shower drain leak, due to the drain being loose (fixed so far)
One of the grey tranks valves apprently leaks or doesnt fully close, not sure which one (luckly i slowly recover the cap)
Water heater has a Loud high pitch noise when its heating, or re heating the water, did this in gas and electric mode, (have video) turns on and off with the switch
Finally i found a hole about the diamater of a penny in my awning that i apprently missed during my pdi
And sort of one, my bunk house slide seems to "work harder" to move in certain spots, not sure if that will loosen up. My dealer said that was "normal"
Despite having a few issues we are so far super happy on how nice and confy it is.Last edited by Natecr; 10-28-2015 at 10:52 PM.
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10-28-2015, 11:07 PM #2
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- Sep 2015
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- Ojai, Ca.
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Welcome!
Looks like you camped in a beautiful area!!
Hopefully you will get these things resolved...Jeff & Lee
Bodie, and Orion, Yellow, and Chocolate Labs
Nyx, Dachshund
2017 Chevrolet Silverado 2500 HD Duramax SRW 4WD
2016 Momentum 348M #1966
[SIGPIC][/SIGPIC]
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10-28-2015, 11:18 PM #3
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- Oct 2015
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- Spanaway, WA
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Thanks! We camped About 2 hours south of Seattle at alder lake, the campground is awesome, its owned by the local electric company.
2016 reflection 308bhts
2014 ram 2500 cummins 6 speed manual
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10-29-2015, 03:58 AM #4
- Join Date
- Dec 2013
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- Lexington, KY
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Congrats on your new coach and welcome to the group!
Allen and Sandi-Lexington, KY
Home of fast horses and beautiful women!
2015 Chevrolet Duramax 4 x 4 3500 HD LTZ
2014 Solitude 369 RL-Oct. 2014
2016 Momentum 376 TH-April 2016
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10-29-2015, 11:30 AM #5
- Join Date
- Sep 2013
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- Bristol & Middlebury, Indiana
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Hi @Natecr,
First, congratulations and welcome to the Grand Design RV family! Thank you for the feedback -- I've asked Ryan Prough, the Warranty Manager here, to contact you to discuss your concerns. Or if it's more convenient for you, please feel free to contact him directly, he can be reached at our Customer Support phone number which is (574) 825-9679.
Best regards,
~ JaniceMailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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10-29-2015, 09:25 PM #6
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- Oct 2015
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- Spanaway, WA
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Would he need my contact info or do you have it on file? Thanks for the reply!
Nate2016 reflection 308bhts
2014 ram 2500 cummins 6 speed manual
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10-30-2015, 07:46 AM #7
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- Sep 2013
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- Bristol & Middlebury, Indiana
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Hi Nate (@Natecr),
We have it on file -- we can use your 17-digit RV VIN (which you listed in the "About Me" section of your forum profile) to look up your warranty registration information and contact you.
For others who are reading this post: if you have moved or changed phone numbers since registering your unit with your RV dealer please consider emailing your 17-digit RV VIN and updated contact information (including your phone number) to [email protected] so we can keep our records current. When sending your email, put "Please update my contact information" in your email subject line. Thank you in advance!!
Best regards,
~ JaniceMailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)
- Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
- Fax: (574) 825-9249
- Email: [email protected]
- Website: www.granddesignrv.com
- Facebook: https://www.facebook.com/GrandDesignRv
- Twitter: https://twitter.com/granddesignrv
- Google+: https://plus.google.com/113479014558069639097
- LinkedIn: https://www.linkedin.com/company/grand-design-rv-llc
- Vimeo: https://vimeo.com/granddesignrv
- YouTube: https://www.youtube.com/channel/UCHa...PuUd3J3NHNyXVQ
For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.
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11-02-2015, 11:41 AM #8
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- Oct 2015
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- Spanaway, WA
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Janice,
Called and left messege with the phone number you gave me. I just put the rv under my cover and when I did I had to un level it from its normal parking spot and when I did. Water drained out from the underfloor, I would say about a half gallon of fresh water poured out above the sewer connection, I got some on me and it was absent of any smell so I assume it's a underneath fresh water leak to add to my list.
Should I unscrew some of the under covering stuff to let it breath until it gets fixed?
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11-02-2015, 11:42 AM #9
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- Oct 2015
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Left messege my full name is Nathan Irving
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11-02-2015, 02:52 PM #10
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- May 2015
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