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  1. #51
    Fireside Member Kunuc1's Avatar
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    Oct 2014
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    British Columbia, Canada
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    Hi Janice
    Sent u a PM on Wednesday with my details. Hope U received it. Thanks

  2. #52
    Manufacturer
    Join Date
    Sep 2013
    Location
    Bristol & Middlebury, Indiana
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    Quote Originally Posted by Kunuc1 View Post
    Hi Janice
    Sent u a PM on Wednesday with my details. Hope U received it. Thanks
    Hi @Kunuc1,

    I did receive the PM you sent at 10:03 pm on Wednesday. I was out of the office yesterday, but left you a voice mail today and also sent a reply to your message.

    Best regards,
    ~ Janice
    Mailing & shipping address: Grand Design RV, Attn: Customer Support, 13868 CR 4, Bristol IN 46507
    Hours: Monday - Friday (8:00 am - 5:00 pm EST, closed holidays)

    - Phones: Grand Design RV Corporate at (574) 825-8000 or Customer Support (direct) at (574) 825-9679
    - Fax: (574) 825-9249
    - Email: [email protected]
    - Website: www.granddesignrv.com

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    For EMERGENCY or immediate assistance contact your RV dealer or GDRV Customer Support directly at (574) 825-9679 with your 17-digit RV VIN, name, and phone number.

  3. #53
    Setting Up Camp
    Join Date
    Dec 2018
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    I feel your pain. My issues are all over the place with Water as a main theme. Window leaks, replaced, soft-hose with idiotic attachments to pex fittings leaking, shower rod thing that is supposed to be maintenance free broken. Faucet squeaks, floor squeaks, water damage from leaks, mislabeled grey and blank tank pulls, replaced electrical panel for a short. I have only driven the rig twice. I have it parked as I am working in an area where I stay for extended stretches of time thank God, but what a disappointment. I appreciate that GD is responsive, but it doesn't help me psychologically because I know there will be another horrific problem around the corner. I can almost guess what it will be. I didn't pay as much as some did for their rigs, again thank God, but it is ridiculous and its painful to have to spend your free time, fun time worrying about your rig and whether it will hold up. 6 months in I am considering looking into a lemon law solution. Seems like a long shot, but CA has pretty straightforward laws. A second possibility is to trade out of it, and after my water leaks last night I was fantasizing about any other rig besides the one I am in. I felt a tent would be more appealing than the hell this rig gives me. GD says they will fix it, but my time is being eaten up trying to will this thing to stay together. 6 months and not a single month has gone by problem free. Some problems are small, windows leaking and water running from under your cabinets are not-so-small issues and I am exhausted by it. GD should have to compensate us for pain and suffering.

  4. #54
    Site Sponsor Cate&Rob's Avatar
    Join Date
    Jul 2014
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    @Polkadotti - you have responded to a thread that was last active four years ago. Most of the folks on this thread are no longer active on this forum.

    Just FYI . . .
    Rob
    Cate & Rob
    2015 Reflection 303RLS

  5. #55
    Setting Up Camp
    Join Date
    Dec 2018
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    I don't mind talking to myself.

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